Salesforce Desk to Service Cloud Migration

RelationEdge’s Process First. Technology Second.® Approach to Desk to Service Cloud Migrations

Client Success

  • Sought a scalable, user-friendly platform with improved reporting
  • After the migration, Service cloud console provided an overall view and one stop for handling cases and provided improved metrics and reporting
  • Achieved enhanced interface for support team and a more efficient and scalable round robin support ticket assignment

“At SpotHero, we’re experiencing rapid growth and Service Cloud is able to keep up. Through its custom objects integrated with our backend, Service Cloud fuels our Heroes with the information and power they need to help our customers.”
Nate Peace, Support Operations & Systems ManagerSpotHero

Outcomes of Desk to Service Cloud Migration with RelationEdge

Data Migration Made Simple

The data migration process from Desk to Service Cloud can be very complex but when you partner with RelationEdge, our experts make the migration process as simple as possible. We have the experience and knowledge to guide you through the process and help determine the best data migration option for you. Our Process First. Technology Second.® approach is proven to help make the migration as easy as possible. 

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Determine the best option to complete your Desk to Service Cloud migration!