Sara Olivier is a Director of Service Delivery at RelationEdge and has more than 11 years of experience working with Salesforce technology. She spent more than 7 years as a Solution Architect, designing and overseeing Salesforce implementations, and has been responsible for over 100 successful projects. She holds 5 Salesforce certifications and has an intricate knowledge of the core Cloud products as well as CPQ, FSL, and various third party integrations.
Customer experience is critical in retail for building customer engagement and generating revenue. From advising customers based on their preferences, to following up with them after they make their purchases,... Read More →